Amazon Connect

See a reliable single source of truth for your support operations.

API

Create custom workflows, integrations, or automations atop a modern tech stack.

Confluence

Automate repetitive agent tasks with custom AI workflows by syncing your Confluence documentation.

evaluagent
(Built by evaluagent)

Level up agent coaching with quality assurance and agent training.

Five9

See real-time insights for phone and messaging, and forecast and schedule for inbound and outbound call volume.

FiveTran
(Built by FiveTran)

Automate time-consuming workflows and push reporting automatically into your data warehouse.

Gladly

Streamline operations with optimized agent staffing and real-time reporting.

Google Calendar

View events in your calendar or pull events from a shared team calendar into Assembled.

Google Drive

Sync documents to Assembled's knowledge base to automate brand policies in AI-powered workflows.

Guru

Capture all of your team’s knowledge across your favorite apps to power AI workflows.

Helpjuice

Sync your team's Helpjuice articles to Assembled's knowledge base to power AI automations and workflows.

HiBob

Streamline leave management by syncing approved time-off requests into Assembled’s schedules.

Intercom

Optimize customer engagement by scheduling and forecasting for chat, email, and bot interactions.

Klaus

Level-up agent coaching by bringing your team’s QA data into Assembled performance reporting.

Kustomer

Unify all your conversations to access historical and real-time metrics, and staff for all channels.

Loop Returns

Build automated returns into your AI-powered workflows within Assist.

MaestroQA

Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.

Notion

Pull your Notion documentation into the Assembled knowledge base to enrich every AI-powered interaction.

Observe.AI

Improve agent performance with QA insights synced into Agent Scorecard.

Regal
(Built by Regal)

Accurate staffing, real-time insights, and productivity monitoring for all channels.

Salesforce Service Cloud

Customize workflows and optimize your support operations with WFM and AI agents.

Shopify

Sync customer transaction data into Assist to enrich and speed up customer resolutions via AI Agent or Copilot.

Slack

See who's working today, receive adherence notifications, get scheduling alerts, and query your knowledge base with AI-powered Q&A.

Talkdesk

Right-size staffing with accurate forecasting, flexible agent scheduling, and real-time insights.

UJET

Import ticket data seamlessly, create queues, and map real-time performance from phone and chat.

Workday

Simplify time-off management by syncing approved requests into Assembled schedules.

Zendesk

Sync tickets and custom statuses, forecast for all channels, and automate resolutions with AI.

Zoom

Sync ticket data to manage omnichannel support operations and agent productivity.