Assist AI Agent for Chat solves customer issues with fast, personalized, and accurate responses. Assist reasons through complex policies, takes actions, and escalates when it doesn't know the answer.
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Automate on-brand chat interactions for cases of any level of complexity. Intelligent workflows help cut down on chat time and increase speed to resolution.
Assist automated resolutions are powered by the integrations your team relies on. We take the manual work out of processing refunds, looking up an order status, or providing other customized care.
With language detection, translation, and custom style guides, Assist always speaks your language (and your customer's too).
Assist’s workflow builder gives you complete control over where and when AI steps in. Workflows can automatically draft a reply for a human to review and send or can be set on autopilot to work in the background. You set the ground rules for which tickets go to humans, and when it's time to have the AI agent hop in.
Automating repetitive tasks frees up your agents to work on the most important tasks. Here’s why Assembled Assist is the best choice for support teams who care about quality.
Want to know how Assist can help your team deliver fast, high-quality support? Set up time with us to learn more!
