Choose the plan that's right for your team
Run efficient support operations at any scale with the only platform that manages both your human workforce and your AI agents.
The complete orchestration suite
Maximize team efficiency and deliver world-class support in one unified platform supercharged with AI.
- AI agents for every channel
- AI copilot for your agents
- Advanced staffing and scheduling
- Real-time management
- Live and historical insights
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Teams do better with Assembled
Customize your setup with individual products
AI Voice with exceptional call quality
Deliver world-class phone support with natural, ultra-responsive voices that execute agentic workflows, hand off seamlessly to agents, and always stay on brand.
AI Agents
Deploy autonomous agents that resolve 70% of inquiries across phone, chat, and email, from day one.
What’s included:
- Autonomous multi-channel resolution
- Agentic multi-step workflows
- Smart, contextual handoffs
- Configurable escalation rules
- Custom style guide and QA tools
AI Copilot
Resolve cases faster with AI that drafts replies, translates messages, and automates busywork.
What’s included:
- Drafted replies
- Real-time translations
- Summarization and wrap-up templates
- Agent guidance and knowledge search
- One-click tone modifiers
Workforce Management
Automate SLA-proof staffing plans and optimize your hybrid workforce operations in real time.
What’s included:
- ML-based forecasting
- AI-powered scheduling
- Automated intraday management
- Real-time and historical insights
- Human-AI workforce planning
Vendor Management
Integrate with your BPOs and bring unparalleled visibility into scheduling, billing, and performance.
Explore all features
AI Agents
AI Copilot
Workforce Management
Vendor Management add-on
See the impact Assembled can have on your support operations
Use our ROI calculator to see how much Assembled can help you save through efficiency gains and AI automation.
