Assist AI Agent and Copilot work seamlessly across chat, email, voice, Slack, help centers, and more — all from one unified system — to make every customer touchpoint exceptional.
Automate resolutions everywhere, every time.
Assist is built to handle problems of any complexity — automating multi-step workflows, integrating with internal tools, and ensuring every resolution aligns with your brand voice, whether on chat, email, or voice.
Assist AI Copilot lives in your contact platform, automatically suggesting replies, eliminating manual data lookups, and reducing transfers.
Design tailored workflows for any scenario. Whether it’s automating returns, flagging escalations, or handling high-stakes voice calls, Assist combines omnichannel flexibility with effortless control.
Assist is connected to your workforce management data, allowing you to make quicker business decisions.
See a breakdown of historical team performance and improvement while using Assist.
Tailor Assist to your own brand style guide for a seamless customer experience, no matter the channel.
Our evaluation and feedback tool lets you coach Assist to be accurate, high-quality, and on-brand.
Our reports will uncover to opportunities to enrich your knowledge base.
Enterprise-grade security protocols
Rest assured that sensitive information is protected and compliant with privacy regulations. We're independently audited and tested, and trusted by enterprise industry leaders.
Partnership over vendorship is our daily motto
The Assembled team is right alongside you through every step of your AI journey. We’ll customize your implementation to make sure your support meets company standards and exceeds customer expectations.
"It’s now a matter of when, not if, every support team will invest in AI. Working with the Assembled team has been an exciting opportunity to build the next generation of AI solutions for support."
Want to know how Assist can help your team deliver fast, high-quality support? Set up time with us to learn more!
