Phone support your customers will love
Meet the next generation of phone support. Smart enough to tackle real issues, and friendly enough to boost CSAT.
0%
increase in support calls expected over the next 2 years
0%
of customers won’t wait for more than one minute on hold
0%
more likely to call than Millennials, Gen Z is reshaping phone support
Conversations that feel human
Our AI voice agents listen, respond, and adapt with clarity and care.
Say goodbye to inflexible push-button menus. AI voice agents transform dense decision trees into natural conversations that are enjoyable to interact with.
No awkward pauses or dead air. Just smooth, lifelike conversations thanks to ultra low latency and advanced noise filtering.
AI voice agents are ideal for global teams that need multilingual fluency and real-time translation.
No wait, no waste, just results
24/7 voice AI agents resolve real issues.
Connect your AI voice agents directly to your knowledge base, CRM, and tools like Shopify to solve complex cases like refunds and record changes.
Always-on AI agents can handle unlimited simultaneous conversations. Your support capacity just became 24/7 — no new headcount needed.
Customizable workflows and RAG-based knowledge ensure that every conversation stays on topic, accurate, and resolution-driven.
“Beyond having a dynamic, helpful product, we’ve found true partnership with the Assembled team. They’ve been by our side, committed to our success, from day one.”
Smart handoffs, no disruptions
Our AI voice agents operate where your team already works — with smart handoffs and enterprise-grade infrastructure.
Calls, context and handoffs all happen directly within your contact platform where agents are already working – no new windows, no switching systems, just seamless continuation of the conversation.
AI voice agents escalate sensitive or complex issues, based on what customers say and how they say it. You can even adjust handoff sensitivity to account for your team’s real-time capacity.
Enterprise-grade reliability with built-in failovers that keep customer communications running smoothly 24/7.
One platform fully in sync
Universal workflows unify your tools and data to take action and resolve cases across any channel, while keeping AI agents on-brand and in sync.
Define your style guide and policies across every channel, so that all of your AI agents are on-brand with one consistent experience.
Set up, configure, and build workflows once. Everything you create for chat can be deployed across email, voice, and copilot with the click of a button.
Monitor performance, feedback, and key workforce metrics all in one place to improve planning and customer satisfaction.
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