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Unleash the full potential AI-powered support with Intercom + Assembled

In the AI-first era of customer service, speed and efficiency are everything. Intercom’s AI tools seamlessly integrate with Assembled’s modern WFM for intelligent staffing and real-time insights. The result: faster responses, personalized support, and happier customers on every channel.

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Trusted by industry-leading companies on Intercom

Enhance Intercom’s AI-first platform with Assembled’s advanced workforce management

    • ML-based forecasting: Predict staffing needs with advanced models, optimized for your data and seasonal patterns.
    • Real-time insights: Our seamless integration provides instant visibility into AI and human-powered team performance and staffing for faster, smarter decision-making.
    • Scalability: Quickly scale scheduling and support operations with the industry’s fastest implementation, minimizing friction and maximizing impact.
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    Stay one step ahead with modern support operations

    Assembled is a support operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead. Leading brands use Assembled to make optimal staffing decisions, gain visibility into agent and BPO performance, and automate high-quality customer experiences.

    Intercom customers see real results.
    Are you next?

    Learn how Intercom customers are using Assembled to cut down on operational costs, increase agent adherence, and improve their service levels.
    Intercom manages over 90% of their workforce management processes with Assembled
    Read the story
    Umbraco reduces time scheduling by 83% with Assembled and Intercom
    Read the story
    TopStep improves adherence 10% over previous systems with Intercom and Assembled.
    Read the story

    See how Assembled and Intercom work together seamlessly.

    Find us in the Intercom App Store

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